Contact Details

Email service@velqorixe.com or call 13366250100.

Service hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET).

What to Send

We can help with product information, order progress, delivery questions, returns, and other store-related requests. For an order inquiry, include the order number and checkout email. If something arrives damaged, defective, incorrect, incomplete, or substantially different from its description, include clear photos or a video when relevant.

Before You Return an Item

Contact customer service first. Once we review and approve a return request, we will provide the applicable return instructions and warehouse address. Do not ship an item to the registered business address unless our team explicitly directs you there.

Company Details

Brand: VELQORIXE
Operating company: Beijing Shenghe Youpin Network Technology Co., Ltd.
Owner: Zhu Shufen
Business address: Room 1301, 13th Floor, Building 4, No. 5 Funing Street, Fangshan District, Beijing, China
Website: velqorixe.com
Email: service@velqorixe.com
Telephone: 13366250100
Customer service hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET)

VELQORIXE is operated by Beijing Shenghe Youpin Network Technology Co., Ltd..